what to expect

Get in Touch

The first step is simple: reach out.
no obligation. We’ll arrange an appointment at our home studio in Waihi. Because we work from a private space, all consultations are by appointment—this ensures you receive our full attention in a calm, dedicated environment.

kids, dogs, my freedom of movement.

You don’t need to know exactly what you want before we meet. Just bring your artwork, object, or idea—we’ll guide you from there.

Design Consultation

During your appointment, we take time to understand your piece, its story, and where it will live. We’ll look at:

• Colours and materials that suit the artwork and your space

• Frame styles, mount options, and finishes

• Conservation needs, especially for delicate or valuable items

• Your personal taste and any inspirations you may have

• length of time

• free

• three suppliers, 600 physical corner samples, matboard, glass

• tenacious, will find the right moulding

what will help the design process is looking around your home and seeing what frames there are already. What parts of the home do you like and would like to carry through to your decorations? What is it love about what you are framing? Which parts would you like to highlight? Learning why your piece is special helps us give a little nod to that. We love a story at In Frame, please share.

Expect thoughtful suggestions, hands-on samples, and an open conversation about possibilities. We're here to create something that feels just right for you.

Quotation & Approval

Once we've finalised the design, we’ll provide a quote based on your selections.

We’re always upfront about pricing. Custom framing is an investment—our work is designed to last decades using high-quality materials and professional conservation techniques. We build with the assumption your piece will be on the wall for 25 to 50 years.

Once you're happy with the design and cost, we’ll move forward.

*cost of work? We can always do our best to work within your budget. Though there are many variables in choosing a frame design, generally you can expect to pay $xx for an A4 frame, from $cc for A3, and a starting price of vv for A2. This pricing is indicative only to help with expectations. We provide quote before we start any works. In Frame are always trying to help where we can. If you would prefer to buy a bulk lot of items, we would pass any savings on to you. Best come in and discuss options with us.

Handcrafted Just for You

Everything this custom cut in our home studio in Waihi. Your frame is carefully crafted in our in-house studio. Every step—from cutting mounts to assembling components—is handled with precision and care.

Turnaround time varies depending on the project, but most frames are completed within 2 to 4 weeks. The bottle neck is shipping, which is cumulated to reduce cost to our clients. We’ll let you know if your piece requires something more specialised.

Collection or Delivery

Once complete, we’ll be in touch to arrange pickup from the studio or discuss delivery options if needed.

We’ll walk you through any handling or hanging advice, and your frame will be wrapped and ready for its new home.

Long-Term Care & Support

Our service doesn’t end at pickup. Should you ever need adjustments, cleaning tips, or have questions about your frame, we’re here to help.

Ready to Begin?

Whether it’s a treasured heirloom, a new piece for an exhibition, or something that just deserves the spotlight—it all starts with a conversation.

Book your appointment today.